Climate Experts · Heating, cooling & ongoing care
Heat-pump installation,
replacement & repair in Pickering.
Updating an older heating or cooling system can raise plenty of questions. Climate Experts helps you understand how a heat pump could work in your existing home, what equipment needs to work with it, and what the installation would involve. You will have a Pickering-based team to discuss the choices, explain the proposal, and support the equipment after installation.
What size heat pump does your home need?
Not sure which size to discuss? Enter the living area above ground, excluding the basement, and the home’s age for a rough starting range. Our Pickering-based team then checks the construction, equipment and airflow before recommending your system.
Find your rough heat pump sizing range
View the general sizing chart
| Home age / envelope | Heating output | Cooling load |
|---|---|---|
| Before 1960 | 35–50 | 14–22 |
| 1960–1989 | 28–42 | 12–19 |
| 1990–2009 | 22–34 | 10–17 |
| 2010 or newer | 18–28 | 9–15 |
| Deep retrofit / high performance | 12–22 | 7–12 |
These broad website factors are assumptions for initial discussion. They are not measured age-based performance data or a certified sizing procedure.
A starting point for a conversation. Home age and floor area cannot establish the final size. Basement area is excluded from this input, but its heat loss and any conditioned basement rooms still belong in the final whole-home assessment. High ceilings, large windows, exposure, renovations, insulation, leakage and ducts can move the result outside this range.
Final equipment selection requires a heat-loss/heat-gain assessment using an appropriate method such as CSA F280. Heat-pump selection also needs the actual matched system’s cold-weather capacity, controls and backup strategy. Your entries stay in your browser and are not submitted automatically.
Heating and cooling advice built around the home you live in.
You may be replacing an unreliable heat pump, considering a heat pump instead of a new air conditioner, or exploring a move toward electric heating. Those are different starting points. We begin with the equipment you have now, the rooms you want to keep comfortable, and the budget you want us to work within.
Climate Experts was founded by Cody Johnson in 2012. Cody grew up in Pickering, still lives here, and brings 20 years of HVAC experience that began on the tools. Our company has completed thousands of HVAC projects. That practical experience across heating, cooling, ductwork, hydronics, and ventilation helps us consider how a proposed heat pump fits the rest of your home.
Installation & replacement
Compare suitable equipment and the work needed to install it. Your proposal sets out the selected system and the fixed price for the quoted installation.
Heat-pump service & repair
Get help with poor heating or cooling, operating problems, or an interruption in service. We assess the existing equipment and explain the proposed work.
Maintenance & local support
Plan care for your enrolled equipment through our service and maintenance department. We remain a local point of contact as your needs change.
What a heat pump does—and what matters for your home.
An air-source heat pump moves heat between your home and the outdoor air. In heating mode, it brings heat indoors; in cooling mode, it moves heat outside. A suitable system can therefore provide both heating and air conditioning, but its capacity and performance depend on the equipment and outdoor conditions.
For an existing home, the important conversation is about the complete system. That includes the home’s heating and cooling requirements, indoor equipment, ductwork or room-by-room distribution, controls, and any supplementary heating. A cold-climate model should be selected using its published performance at relevant temperatures, rather than assuming that every heat pump has the same winter capability.
Operating costs also depend on the home, the selected equipment, electricity and fuel rates, and how the system is controlled. We help you compare an appropriate installation scope; we do not promise the same savings or operating cost for every household.
Heat-pump installation & replacement for existing homes.
If you already have a heat pump, tell us about its performance and service history. If you are starting with a furnace and A/C, we can discuss a compatible heat-pump approach alongside the equipment you may retain. Replacing an outdoor unit alone is not a complete equipment-selection decision: indoor compatibility, capacity, connections, and controls also need review.
A clear installation proposal and a fixed price.
Your approved heat-pump replacement and installation quote is fixed from start to finish, with no hidden fees or additional costs for the quoted work. We identify the selected equipment, removal and installation scope, and included modifications before you decide.
1. Understand the existing home
Discuss your present equipment, room comfort, heating and cooling goals, and budget. Share photos and model information where available so we can prepare for the assessment.
2. Compare the complete system
Review suitable outdoor and indoor equipment, distribution, controls, and supplementary heating requirements. We explain the proposed arrangement and the work needed to make it function together.
3. Agree on the installation scope
Review the written proposal, equipment selection, included removal and modifications, and fixed price. Ask us to explain the choices and any part of the scope you want clarified.
4. Install, check & explain
Our team carries out the agreed installation, checks operation, and walks you through the relevant controls and equipment-care requirements. You will know how to reach us for continued support.
Financing is subject to credit approval. Review the lender’s offered terms and total borrowing costs before accepting an agreement.
Climate Experts is a participating Home Renovation Savings contractor. See how Ontario heat pump rebates work before you book.
Ducted, hybrid & all-electric heat-pump options.
Our heat-pump options include King Home, alongside the other brands we install. We confirm the exact equipment match, capacity and winter heating requirements in your proposal.
The right approach starts with the home and the equipment that will serve it. We explain suitable options in plain language, keeping the discussion focused on your priorities rather than a long list of manufacturer models.
Ducted heat pumps
A ducted system uses compatible indoor equipment and ductwork to distribute heating and cooling. We consider the existing air-distribution system and the requirements of the proposed equipment.
Explore central air conditioning →
Heat pump with a furnace
A hybrid arrangement combines a compatible heat pump with a furnace. The equipment and control strategy determine how each heating source is used. We can discuss what can be retained and what belongs in the installation scope.
Explore furnaces →
All-electric heating & cooling
A heat pump can work with a compatible air handler and an appropriately planned supplementary heating approach. Electrical capacity and the home’s winter heating requirements need review when considering a move away from fuel-fired heating.
Explore all-electric heating →
Ductless mini-splits
Rooms or areas without suitable ductwork may call for a ductless approach. Equipment locations, room loads, and the proposed zones determine which indoor and outdoor arrangement is suitable.
Explore ductless systems →
Air-to-water heat pumps and hydronic systems.
Climate Experts also offers air-to-water heat-pump and electric-boiler solutions. These require a separate discussion about the connected hydronic system, such as in-floor heating, radiators, or fan coils, and the water temperatures and heating capacity it needs. An air-to-water proposal should be assessed around that system rather than treated as a direct swap for a ducted heat pump.
Heat-pump service & repair.
A system that no longer heats or cools as expected deserves an assessment before you decide to replace it. Our service and maintenance department helps homeowners arrange heat-pump service, understand the problem, and review the proposed repair work.
Poor heating or cooling
Tell us whether the concern affects the whole house or particular rooms, when it occurs, and how the equipment is operating. That helps us prepare to assess the system and its controls.
An operating problem or recurring fault
Share any displayed fault message, interruption, unusual operation, or previous repair history. A photo of the model label can help identify the equipment; you do not need to diagnose it yourself.
Emergency service within 24 hours
Call 905-492-7171 to discuss an urgent heat-pump problem and confirm the appointment. Repair completion depends on the diagnosis, required work, and parts availability.
Maintenance 365: care that reflects your home.
Climate Experts welcomes new and existing customers, including equipment installed by another company. Basic plans start at $9.95 + HST per month. Maintenance 365 Plus is $29.95 + HST per month for a furnace or air handler matched with a heat pump or air conditioner—approximately a dollar a day before HST, billed monthly.
Ductless systems, additional fan coils, ventilation equipment, filters, humidifiers, and dehumidifiers can be reviewed for separately quoted add-on coverage. We confirm the enrolled equipment, included work, exclusions, plan terms, and total monthly price with you. Additional systems are not automatically included in the base Plus price.
Filtration, ventilation & humidity have their own place.
If your heat-pump project also raises questions about indoor air quality, we can review compatible accessories as a separate part of the proposal. Our dedicated indoor air quality page covers media and HEPA filtration, UV lights, regular and steam humidifiers, ERVs, HRVs, and dehumidifiers.
Local people who care about the work behind our name.
We are proud of our local team, the workmanship they bring into customers’ homes, and the five-star feedback Climate Experts has earned. We want you to feel comfortable asking questions, understand what is included in your quote, and have someone you can call when you need service later.
Learn about Climate Experts and our Pickering roots →
See typical heat pump prices.
Brands: Daikin FIT · Mitsubishi Hyper-Heat · GE · KeepRite.
Questions about heat pumps in your existing home.
Can a heat pump replace my air conditioner?
A suitable heat pump can provide cooling as well as heating. We review the proposed outdoor equipment alongside your indoor equipment, ductwork, controls, and heating requirements before recommending the installation scope.
Do I have to remove my furnace?
Not necessarily. A compatible heat pump and furnace can be used in a hybrid arrangement. Whether your existing furnace can be retained depends on its condition, compatibility, and the proposed system and controls.
Can a heat pump heat my home through an Ontario winter?
That depends on the selected equipment’s capacity at the temperatures your home experiences, the home’s heating requirements, and the supplementary heating strategy. Cold-climate equipment is an option to assess, not a guarantee that every model can heat every house on its own.
Will an all-electric heat pump lower my energy bills?
There is no single answer for every home. The existing fuel and equipment, electricity rates, heat-pump performance, building heat loss, and use of supplementary heat all affect operating costs. Review the proposed system and assumptions rather than relying on a general savings promise.
Do you repair heat pumps installed by another company?
We welcome enquiries about existing equipment. Share the model information, your location, and the problem so our service department can confirm the appropriate next step for your system.
Can my heat pump be included in Maintenance 365?
Maintenance 365 Plus covers a furnace or air handler matched with a heat pump or air conditioner. Basic plans and separately quoted equipment add-ons are also available. We confirm the coverage, terms, exclusions, and total plan price for your enrolled equipment.
Your local heat-pump team, based in Pickering.
Climate Experts operates from Unit 13, 905 Dillingham Rd, Pickering. Our local team serves Pickering, Ajax, Whitby, Oshawa, Scarborough, Toronto, Markham, and Richmond Hill, with a business rooted in the community since 2012.
We support existing homeowners and welcome light commercial enquiries. We do not work on condos or pool heaters and do not offer duct cleaning. Tell us where you are located and what equipment or comfort concern you would like help with.
HOME COMFORT ANSWERS · CLIMATE EXPERTS
Understand what your heat pump is doing.
A heat pump can behave differently from the furnace you have used for years. We explain the selected system, thermostat settings and backup strategy during your walkthrough so that normal operation is easier to recognize.
Why does my heat pump make steam or briefly change sound in winter?
A heat pump may enter a defrost cycle to remove frost from its outdoor coil. A temporary sound change, water and a cloud that looks like steam can be part of that process. The sequence depends on the equipment. Persistent heavy ice, repeated loss of heat or unusual mechanical noise needs a service assessment. Do not chip the coil or pour hot water over it. Ask us what normal defrost looks like for your installed model.
Discuss this with Climate ExpertsWhy does heat-pump air feel less hot than furnace air?
Supply-air temperature depends on the system, outdoor weather and operating stage. A heat pump can deliver comfort through longer, steadier operation rather than the short bursts of hotter air you associate with a furnace. Whether the home maintains temperature matters more than how the grille feels to your hand. If rooms are falling behind or airflow has changed, our team checks performance and the backup arrangement.
Discuss this with Climate ExpertsWhen should my backup furnace or electric heat turn on?
That depends on the design and controls agreed for your home. Backup may be enabled by outdoor temperature, available heat-pump capacity, defrost operation or a thermostat demand. We document the intended strategy and explain it at commissioning. Avoid changing installer settings to force a different switchover without a review: comfort, electrical demand, fuel costs and the system’s limits all affect the decision.
Discuss this with Climate ExpertsHow do I compare a hybrid system with an all-electric system?
A hybrid arrangement uses a heat pump alongside a furnace; an all-electric arrangement uses an appropriate heat pump and any required electric backup. We compare the home’s winter heat loss, actual cold-weather equipment output, available electrical service and your priorities. Installation and operating costs depend on the exact design and energy rates. Our sizing guides begin the conversation; they do not establish a guaranteed saving or the final system match.
Discuss this with Climate Experts